Terms Of Service
This website is operated by DeluxeKnives. Throughout the site, the terms “we,” “us” and “our” refer to DeluxeKnives. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. You must be at least 18 years old to use this website. If you do not agree to all the terms and conditions of this agreement, please stop using this website. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our website is hosted on Shopify Inc. Please feel free to review their Terms of service. They provide us with an online e-commerce platform that allows us to sell our products to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You warrant and represent to us that you are at least 18 years of age. Any order placed must be purchased by someone 18 years or older. The DeluxeKnives reserves a right to verify your identity and age.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Before making an order, you should verify if you are eligible to make an order on our website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature when making an order on our website. You must not provide your account information to third parties.
A breach or violation of any of the Terms will result in immediate termination of your Services, order or account.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express wrote permission by us.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Our terms and conditions do not affect your statutory rights. Any agreement between you and us will be governed by the English law. Any disputes will be decided through the English courts.
SECTION 3 - ORDER ACCEPTANCE
This website offers information on our products and the ability to place your order for such products. Order acceptance and the completion of a contract between you and us will take place only when you make full or part payment at checkout unless you cancel the order per our terms as below, or we do not accept it or later cancel the order per our terms below. For orders placed at our shop, a contract of sale occurs at the point of full or part payment.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - ORDER REFUSAL
We reserve the right not to accept your order or to cancel your order if any of the following apply:
- We have been unable to process your payment, or payment is later canceled by a bank or merchant service provider.
- Payment has been made fraudulently or by illegal means.
- The goods are unavailable from our stock.
- The item/s are no longer currently available from the manufacturer.
- We have made an error in product pricing, delivery cost or product description.
- We do not supply to your address.
- You have not proved evidence that you are at least 18 years old.
If your payment has been received in part or full for an order which is subsequently canceled, you will be reimbursed in full by the same method (and where applicable to the same debit/ credit card used).
We may, in our sole discretion, limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed. You are solely responsible for the correctness of the information provided when making an order on our website.
For more detail, please review our Returns Policy.
SECTION 7 - ORDER AND DELIVERY
The delivery we deliver our goods by the Royal Mail services. At checkout, you need to select a delivery option appropriate to your location and the goods you are purchasing. If you specify a third party mailbox address, we will not accept responsibility for any loss or damage after delivery is received.
Delivery charges will be shown at the time of order, and we try to provide accurate pricing for this. We, however, reserve the right to change delivery charges after your online order if we discover a mistake in our pricing, we do not deliver to your area, or other information comes to light that would affect our delivery costs. You will, of course, be informed in such circumstance.
The delivery time-frame will depend upon your location. If you are within the UK, then it can take as little as one business day to arrive at your specified location. Although, if you're in Australia, or South America, due to the considerable distance, it may take up to 2 weeks. We specify our estimates on all product pages. We ship with Royal Mail, who claim 5-7 days internationally, although two weeks seems familiar to countries far from the UK. Note this isn't an exact estimate since sometimes they can get delayed in customs due to the nature of the products (the knives). With Regards to payments, we take the full payment upfront. There is no ability for a deposit. Payment will be taken via Paypal, or via credit card, yet again through Paypal Payments Pro system.
Countries outside the European Union may levy import duty. Goods are shipped by us “Duty Unpaid.” It is the customer's responsibility to pay any import duty that is due. Charges will vary and are assessed locally. Failure to pay duty will result in delivery failure and goods may be returned to us in the UK. We will treat this as 'cancellation of an order.' Substantial charges may be incurred.
Please carefully inspect your packages when they arrive. If packaging is open or damaged, please mark the delivery note as 'damaged' in the signature box (including handheld electronic capture devices), you may also choose to refuse the delivery and mark as 'damaged' (the goods will be returned to us). We do not accept delivery damage claims if delivery is to a mailbox service address.
Once opened, if you find your order is damaged, missing any parts, faulty or is anyway incorrect please contact us immediately with the details either by email at XXXX. You must tell us within 48 hours of receipt.
Please note that you should ensuring the knives are legal in your state, province, and country.
Here is information regarding some countries. Please note that this information is provided as is and may not comply with the current legislation:
- United Kingdom, France, Germany, Spain, Netherlands, Portugal, Sweden, Italy, Switzerland, Poland, Malta, Croatia, Austria, Ukraine, Belgium, Czech Republic, Slovakia, Lithuania, Brazil, Singapore, UAE, Saudi Arabia, South Africa: All our Knives have all been successfully delivered with no issues.
- Denmark: All our Knives have been sent successfully, although we now believe M9s are not allowed due to blade length without a license, so please check before purchasing.
- Norway: All knives excluding M9 Bayonets.
- United States: All Knives
- Canada: All Knives have been sent successfully, although we now believe there is possibly restrictions on Karambits, so please check before purchasing.
- Australia & New Zealand: All our Knives have been sent successfully, although we now believe there is possibly restrictions on Karambits, so please check before purchasing.
- Brazil: All our Knives
- Chile, Peru, Mexico: We have sent Karambits & Huntsmans successfully, although not tried Karambits.
- Mexico: Karambits not allowed
- Turkey: M9 Bayonets not allowed
Other countries: For other countries, please check your county laws first.
SECTION 8 - CANCELLATION
We want you to be happy with your purchase. For online orders, your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. You should inform us by email ______ _.
SECTION 9 - WEBSITE DISCLAIMER
The information contained in this website is for general information purposes only. The information is provided by DeluxeKnives and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Through this website, you can link to other websites which are not under the control of DeluxeKnives. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, DeluxeKnives takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
The following shall be applicable solely for the consumers from the United Kingdom:
“Nothing in these Terms of Service limits or dismisses the DeluxeKnives responsibility for negligence causing death or personal injury or for anything which is not allowed by law to be excluded or restricted. The client shall give DeluxeKnives a reasonable opportunity to remedy any issue for which the DeluxeKnives is potentially responsible before incurring any expenses for treating the issue themselves.”
The following clauses apply to any person, using the DeluxeKnives, who is not a consumer from the United Kingdom:
- We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
- We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
- In no case shall DeluxeKnives, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the service, goods, products or any content posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless DeluxeKnives and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, your violation of any law or the rights of a third-party, or your use of purchased goods or products in criminal assault.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 17 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org. Thank you.